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<p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b style=3D=
'mso-bidi-font-weight:
normal'><span lang=3DEN-US style=3D'font-size:14.0pt;mso-ansi-language:EN-U=
S'>Five
Forces Analysis<o:p></o:p></span></b></p>

<p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b style=3D=
'mso-bidi-font-weight:
normal'><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Analyzing the
environment<o:p></o:p></span></b></p>

<p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b style=3D=
'mso-bidi-font-weight:
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endif]><o:p></o:p></span></b></p>

<p class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b style=3D=
'mso-bidi-font-weight:
normal'><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><o:p>&nbsp;</o=
:p></span></b></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'>Five Forces Analysis</span></b><span
lang=3DEN-US style=3D'mso-ansi-language:EN-US'> helps to contrast a competi=
tive
environment. It has similarities with other tools for environmental audit, =
such
as <st1:place w:st=3D"on">PEST</st1:place> analysis, but tends to focus on =
the
single, stand alone, business or SBU (Strategic Business Unit) rather than a
single product or range of products. For example, Dell would analyze the ma=
rket
for Business Computers i.e. one of its SBUs.<o:p></o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'>F=
ive forces
analysis looks at five key areas namely the threat of entry, the power of
buyers, the power of suppliers, the threat of substitutes, and competitive
rivalry.<o:p></o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'>The threat of entry.<o:p></o:p></span></b=
></p>

<ul style=3D'margin-top:0cm' type=3Ddisc>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Economies of scale e.g.=
 the
     benefits associated with bulk purchasing. <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>The high or low costs o=
f entry
     e.g. how much will it cost for the latest technology? <o:p></o:p></spa=
n></li>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Ease of access to distr=
ibution
     channels e.g.: Do our competitors have the distribution channels sewn =
up? <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Cost advantages not rel=
ated to
     the size of the company e.g. personal contacts or knowledge that larger
     companies do not own or learning curve effects. <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Will competitors retali=
ate? <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Government action e.g. =
will new
     laws be introduced that will weaken our competitive position? <o:p></o=
:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l0 level1 lfo1;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>How important is
     differentiation? E.g. The Champagne brand cannot be copied. This desen=
sitizes
     the influence of the environment. <o:p></o:p></span></li>
</ul>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span></b></p>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'>The power of buyers.<o:p></o:p></span></b=
></p>

<ul style=3D'margin-top:0cm' type=3Ddisc>
 <li class=3DMsoNormal style=3D'mso-list:l4 level1 lfo2;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>This is high where ther=
e a few,
     large players in a market e.g. the large grocery chains. <o:p></o:p></=
span></li>
 <li class=3DMsoNormal style=3D'mso-list:l4 level1 lfo2;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>If there are a large nu=
mber of
     undifferentiated, small suppliers e.g. small farming businesses supply=
ing
     the large grocery chains. <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l4 level1 lfo2;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>The cost of switching b=
etween
     suppliers is low e.g. from one fleet supplier of trucks to another. <o=
:p></o:p></span></li>
</ul>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'>The power of suppliers.<o:p></o:p></span>=
</b></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'>T=
he power
of suppliers tends to be a reversal of the power of buyers.<o:p></o:p></spa=
n></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<ul style=3D'margin-top:0cm' type=3Ddisc>
 <li class=3DMsoNormal style=3D'mso-list:l2 level1 lfo4;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Where the switching cos=
ts are
     high e.g. switching from one software supplier to another. <o:p></o:p>=
</span></li>
 <li class=3DMsoNormal style=3D'mso-list:l2 level1 lfo4;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Power is high where the=
 brand
     is powerful e.g. Cadillac, Pizza Hut, Microsoft. <o:p></o:p></span></l=
i>
 <li class=3DMsoNormal style=3D'mso-list:l2 level1 lfo4;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>There is a possibility =
of the
     supplier integrating forward e.g. Brewers buying bars. <o:p></o:p></sp=
an></li>
 <li class=3DMsoNormal style=3D'mso-list:l2 level1 lfo4;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Customers are fragmente=
d (not
     in clusters) so that they have little bargaining power e.g. Gas/Petrol
     stations in remote places. <o:p></o:p></span></li>
</ul>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'>The threat of substitutes<o:p></o:p></spa=
n></b></p>

<ul style=3D'margin-top:0cm' type=3Ddisc>
 <li class=3DMsoNormal style=3D'mso-list:l1 level1 lfo5;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Where there is
     product-for-product substitution e.g. email for fax where there is
     substitution of need e.g. better toothpaste reduces the need for denti=
sts.
     <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l1 level1 lfo5;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>Where there is generic
     substitution (competing for the currency in your pocket) e.g. Video
     suppliers compete with travel companies. <o:p></o:p></span></li>
 <li class=3DMsoNormal style=3D'mso-list:l1 level1 lfo5;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>We could always do with=
out e.g.
     cigarettes. <o:p></o:p></span></li>
</ul>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b style=3D'mso-bidi-font-weight:normal'><span lang=3D=
EN-US
style=3D'mso-ansi-language:EN-US'>Competitive Rivalry<o:p></o:p></span></b>=
</p>

<ul style=3D'margin-top:0cm' type=3Ddisc>
 <li class=3DMsoNormal style=3D'mso-list:l5 level1 lfo6;tab-stops:list 36.0=
pt'><span
     lang=3DEN-US style=3D'mso-ansi-language:EN-US'>This is most likely to =
be high
     where entry is likely; there is the threat of substitute products, and
     suppliers and buyers in the market attempt to control. This is why it =
is
     always seen in the center of the diagram. <o:p></o:p></span></li>
</ul>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-ansi-language:EN-US'><=
o:p>&nbsp;</o:p></span></p>

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